Terms and Conditions
1. Introduction
Welcome to the Voila Distribution website. By accessing and using this site, you agree to be bound by the following terms and conditions, which govern all your interactions with our site, whether for purchasing our coffee and chocolate products or any other use. We invite you to carefully read these terms before placing an order or using our services.
2. Use of the Site
By using our site, you agree to adhere to the following rules:
- Access and Account: You must be at least 18 years old to create an account and place orders on our site. You are responsible for the security of your account and the confidentiality of your login information.
- Proper Conduct: You agree not to use our site for any illegal, fraudulent, or malicious purposes. This includes the prohibition of copying, distributing, or using our content without authorization.
- Accuracy of Information: You agree to provide accurate information when creating an account, placing orders, or interacting with our services.
3. Orders and Payments
- Order Process: By placing an order on our site, you agree to purchase the selected products under the terms and conditions set forth. After submitting your order, you will receive an email confirmation. This email serves as acknowledgment that we have received your order but does not guarantee acceptance.
- Payment Methods: We accept various payment methods, including credit cards, debit cards, and other electronic payment options. Payments are processed securely using industry-standard encryption.
- Order Confirmation and Acceptance: We reserve the right to accept or decline your order at any time. If we are unable to fulfill your order, we will notify you and issue a full refund.
4. Shipping and Delivery
- Shipping Times: We aim to ship your order within the estimated timeframe provided at checkout. Delivery times may vary based on your location and the shipping method selected.
- Shipping Costs: Shipping costs are calculated based on the weight of your order, the destination, and the shipping method chosen. These costs will be displayed at checkout.
- Delivery Responsibility: Once your order is shipped, it becomes the responsibility of the shipping carrier. While we do our best to ensure timely delivery, we cannot be held liable for delays or lost packages.
5. Intellectual Property
- Ownership: All content on our site, including text, images, logos, and product descriptions, is the property of Voila Distribution and is protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.
- Trademarks: The trademarks, logos, and service marks displayed on our site are the registered and unregistered marks of Voila Distribution. Use of these marks without our express written consent is prohibited.
6. Limitation of Liability
- General Liability: To the extent permitted by law, Voila Distribution shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our site or the purchase of our products.
- Product Liability: Our liability for any defective product is limited to the purchase price of the product. This limitation applies to any claim of warranty, breach of contract, negligence, or strict liability.
7. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our site, and it is your responsibility to review them periodically. Continued use of our site following any changes constitutes your acceptance of the updated terms.
8. Governing Law and Jurisdiction
These terms and conditions are governed by the laws of [Country/State], without regard to its conflict of law principles. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts located in [City/Country].
9. Contact
If you have any questions or need further clarification regarding these terms and conditions, please contact us at:
Voila Distribution
Email: support@voiladistribution.com
Phone: +33 1 23 45 67 89
